Broadband Incident Report : ADSL :[ICKFORD UAX 13 HISTORIC]: MUX 101 : LOSS OF SERVICE : Reference 34371 : Issue FINAL :

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Incident Manager - Automatic Mailer.
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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	34371		Issue :	FINAL
	Detected Date:	28/07/2015		Detected Time:	15:40
	Start Date:	28/07/2015		Start Time:	15:35
	Actual Clear Date:	28/07/2015		Actual Clear Time:	15:38
	Incident Headline:	ADSL :[ICKFORD UAX 13 HISTORIC]: MUX 101 : LOSS OF SERVICE
	Incident Details:	Loss of internet services for 339 Broadband customers.
	Closure Details:	Customer services automatically restored at 15:38. The outage occurred whilst the MSH operational team were carrying out remote diagnostics for IMT34349/15. BT regrets any inconvenience this may have caused.
	Dialling Codes Affected:	01844
	Duration:	0 days 00 hours 02 minutes

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