Broadband Incident Report : ADSL : RISELEY MUX 301 : LOSS OF SERVICE : Reference 49466 : Issue FINAL :

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Incident Manager - Automatic Mailer.
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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	49466		Issue :	FINAL
	Detected Date:	29/09/2016		Detected Time:	13:13
	Start Date:	29/09/2016		Start Time:	13:10
	Actual Clear Date:	29/09/2016		Actual Clear Time:	22:50
	Incident Headline:	ADSL : RISELEY MUX 301 : LOSS OF SERVICE
	Incident Details:	Loss of internet services for 492 Broadband customers.
	Closure Details:	Customer service was restored at 22:50 following the repair of a fibre cable at Riseley. BT regrets any inconvenience this may have caused.
	Dialling Codes Affected:	01234
	Duration:	0 days 09 hours 39 minutes

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