Tuesday, December 27, 2016

Broadband Incident Report : : ERX2.MILTONKEYNES : LOSS OF SERVICE : Reference 111138 : Issue FINAL :

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Incident Manager - Automatic Mailer.
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  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 111138   Issue : FINAL  
  Detected Date: 27/12/2016   Detected Time: 22:05  
  Start Date: 27/12/2016   Start Time: 22:04  
  Actual Clear Date: 27/12/2016   Actual Clear Time: 22:30  
     
  Incident Headline: : ERX2.MILTONKEYNES : LOSS OF SERVICE  
     
  Incident Details: Some of your Broadband End Users may have experienced a loss of Broadband Service.

 
  Closure Details: All services were confirmed as fully restored at 22:30 following an unplanned equipment restart at Milton Keynes. BT regrets any inconvenience this may have caused.  
  Dialling Codes Affected:
01234 01295 01296 01335 01438
01494 01525 01530 01608 01664
01767 01773 01778 01793 01827
01832 01865 01869 01945 01949
01993
 
  Duration: 0 days 00 hours 26 minutes  
     

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This message concerns an on-going incident. We have tried to make sure that the information is accurate at the time of publication but it may quickly become out of date as the incident progresses. You may use the information only to advise your customers of the progress of the incident. You must not re-publish the information in any form except as a service update on your customer website.

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