Broadband Incident Report : ADSL :[DOLTON]: MUX 301 : LOSS OF SERVICE (CI) : Reference 105968 : Issue FINAL :

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
--------------------------------------------------------------

	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	105968		Issue :	FINAL
	Detected Date:	25/11/2016		Detected Time:	03:08
	Start Date:	25/11/2016		Start Time:	02:58
	Actual Clear Date:	25/11/2016		Actual Clear Time:	03:00
	Incident Headline:	ADSL :[DOLTON]: MUX 301 : LOSS OF SERVICE (CI)
	Incident Details:	Some of your Broadband End Users may have experienced a loss of Broadband Service.
	Closure Details:	All services automatically restored at 03:00. This is running as a child case of the parent P1 incident IMT105973/16. All further internal updates regarding customer impact and recovery actions will be via that incident. BT regrets any inconvenience this may have caused.
	Dialling Codes Affected:	01805
	Duration:	0 days 00 hours 01 minutes

--------------------------------------------------------------
This message concerns an on-going incident. We have tried to make sure that the information is accurate at the time of publication but it may quickly become out of date as the incident progresses. You may use the information only to advise your customers of the progress of the incident. You must not re-publish the information in any form except as a service update on your customer website.

Broadband Incident Report : ADSL :[DOLTON]: MUX 301 : LOSS OF SERVICE : Reference 105968 : Issue 2 :

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
--------------------------------------------------------------

	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	105968		Issue :	2
	Detected Date:	25/11/2016		Detected Time:	03:08
	Start Date:	25/11/2016		Start Time:	02:58
	Anticipated Clear Date:	25/11/2016		Anticipated Clear Time:	05:30
	Next Update Date:	25/11/2016		Next Update Time:	05:30
	Incident Headline:	ADSL :[DOLTON]: MUX 301 : LOSS OF SERVICE
	Incident Details:	At the moment some of your Broadband End Users may be experiencing a loss of Broadband service.
	Progress Details:	All services restored at 03:00. Root cause investigations are under way in order to confirm service stability.
	Dialling Codes Affected:	01805

--------------------------------------------------------------
This message concerns an on-going incident. We have tried to make sure that the information is accurate at the time of publication but it may quickly become out of date as the incident progresses. You may use the information only to advise your customers of the progress of the incident. You must not re-publish the information in any form except as a service update on your customer website.

Broadband Incident Report : ADSL :[DOLTON]: MUX 301 : LOSS OF SERVICE : Reference 105968 : Issue 1 :

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
--------------------------------------------------------------

	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	105968		Issue :	1
	Detected Date:	25/11/2016		Detected Time:	03:08
	Start Date:	25/11/2016		Start Time:	02:58
	Anticipated Clear Date:	25/11/2016		Anticipated Clear Time:	07:08
	Next Update Date:	25/11/2016		Next Update Time:	04:08
	Incident Headline:	ADSL :[DOLTON]: MUX 301 : LOSS OF SERVICE
	Incident Details:	Some of your Broadband End Users may have experienced a loss of Broadband Service. FOR A FULL LIST OF affected circuits, please LOG INTO BBCR, navigate TO THE MSO Fault Search report AND enter THE MSO reference NUMBER above. https://www.btwholesale.com/pages/static/Applications/Orders_and_Faults/Broadband_Customer_Reporting/index.htm
	Progress Details:	Initial diagnostics taking place.
	Dialling Codes Affected:	01805

--------------------------------------------------------------
This message concerns an on-going incident. We have tried to make sure that the information is accurate at the time of publication but it may quickly become out of date as the incident progresses. You may use the information only to advise your customers of the progress of the incident. You must not re-publish the information in any form except as a service update on your customer website.

Broadband Incident Report : ADSL :[TARLAND THE SQUARE TARLAND EXCHANGE]: MUX 301 : LOSS OF SERVICE : Reference 105542 : Issue FINAL :

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
--------------------------------------------------------------

	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	105542		Issue :	FINAL
	Detected Date:	23/11/2016		Detected Time:	03:52
	Start Date:	23/11/2016		Start Time:	03:50
	Actual Clear Date:	23/11/2016		Actual Clear Time:	03:50
	Incident Headline:	ADSL :[TARLAND THE SQUARE TARLAND EXCHANGE]: MUX 301 : LOSS OF SERVICE
	Incident Details:	Some of your Broadband services may have experienced a degraded service
	Closure Details:	Incident cancelled, due to a planned work. BT regrets any inconvenience this may have caused.
	Dialling Codes Affected:	01339
	Duration:	0 days 00 hours 00 minutes

--------------------------------------------------------------
This message concerns an on-going incident. We have tried to make sure that the information is accurate at the time of publication but it may quickly become out of date as the incident progresses. You may use the information only to advise your customers of the progress of the incident. You must not re-publish the information in any form except as a service update on your customer website.

Broadband Incident Report : ADSL :[TARLAND THE SQUARE TARLAND EXCHANGE]: MUX 301 : LOSS OF SERVICE : Reference 105542 : Issue FINAL :

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
--------------------------------------------------------------

	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	105542		Issue :	FINAL
	Detected Date:	23/11/2016		Detected Time:	03:52
	Start Date:	23/11/2016		Start Time:	03:50
	Actual Clear Date:	23/11/2016		Actual Clear Time:	03:50
	Incident Headline:	ADSL :[TARLAND THE SQUARE TARLAND EXCHANGE]: MUX 301 : LOSS OF SERVICE
	Incident Details:	Some of your Broadband services may have experienced a degraded service
	Closure Details:	Incident cancelled, due to a planned work. BT regrets any inconvenience this may have caused.
	Dialling Codes Affected:	01339
	Duration:	0 days 00 hours 00 minutes

--------------------------------------------------------------
This message concerns an on-going incident. We have tried to make sure that the information is accurate at the time of publication but it may quickly become out of date as the incident progresses. You may use the information only to advise your customers of the progress of the incident. You must not re-publish the information in any form except as a service update on your customer website.

Broadband Incident Report : ADSL :[TARLAND THE SQUARE TARLAND EXCHANGE]: MUX 301 : LOSS OF SERVICE : Reference 105542 : Issue 1 :

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
--------------------------------------------------------------

	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	105542		Issue :	1
	Detected Date:	23/11/2016		Detected Time:	03:52
	Start Date:	23/11/2016		Start Time:	03:50
	Anticipated Clear Date:	23/11/2016		Anticipated Clear Time:	07:52
	Next Update Date:	23/11/2016		Next Update Time:	04:52
	Incident Headline:	ADSL :[TARLAND THE SQUARE TARLAND EXCHANGE]: MUX 301 : LOSS OF SERVICE
	Incident Details:	Some of your Broadband End Users may have experienced a loss of Broadband Service. FOR A FULL LIST OF affected circuits, please LOG INTO BBCR, navigate TO THE MSO Fault Search report AND enter THE MSO reference NUMBER above. https://www.btwholesale.com/pages/static/Applications/Orders_and_Faults/Broadband_Customer_Reporting/index.htm
	Progress Details:	Initial diagnostics taking place.
	Dialling Codes Affected:	01339

--------------------------------------------------------------
This message concerns an on-going incident. We have tried to make sure that the information is accurate at the time of publication but it may quickly become out of date as the incident progresses. You may use the information only to advise your customers of the progress of the incident. You must not re-publish the information in any form except as a service update on your customer website.

Broadband Incident Report : ADSL :[NORTH RODE SERVICE CODE]: MUX 301 : INCIDENT CANCELLED : Reference 105529 : Issue FINAL :

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
--------------------------------------------------------------

	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	105529		Issue :	FINAL
	Detected Date:	23/11/2016		Detected Time:	02:49
	Start Date:	23/11/2016		Start Time:	02:47
	Actual Clear Date:	23/11/2016		Actual Clear Time:	02:47
	Incident Headline:	ADSL :[NORTH RODE SERVICE CODE]: MUX 301 : INCIDENT CANCELLED
	Incident Details:	Some of your Broadband services may have experienced a degraded service
	Closure Details:	Incident cancelled, due to a planned work. BT regrets any inconvenience this may have caused.
	Dialling Codes Affected:	01260
	Duration:	0 days 00 hours 00 minutes

--------------------------------------------------------------
This message concerns an on-going incident. We have tried to make sure that the information is accurate at the time of publication but it may quickly become out of date as the incident progresses. You may use the information only to advise your customers of the progress of the incident. You must not re-publish the information in any form except as a service update on your customer website.

Broadband Incident Report : ADSL :[NORTH RODE SERVICE CODE]: MUX 301 : INCIDENT CANCELLED : Reference 105529 : Issue FINAL :

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
--------------------------------------------------------------

	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	105529		Issue :	FINAL
	Detected Date:	23/11/2016		Detected Time:	02:49
	Start Date:	23/11/2016		Start Time:	02:47
	Actual Clear Date:	23/11/2016		Actual Clear Time:	02:47
	Incident Headline:	ADSL :[NORTH RODE SERVICE CODE]: MUX 301 : INCIDENT CANCELLED
	Incident Details:	Some of your Broadband services may have experienced a degraded service
	Closure Details:	Incident cancelled, due to a planned work. BT regrets any inconvenience this may have caused.
	Dialling Codes Affected:	01260
	Duration:	0 days 00 hours 00 minutes

--------------------------------------------------------------
This message concerns an on-going incident. We have tried to make sure that the information is accurate at the time of publication but it may quickly become out of date as the incident progresses. You may use the information only to advise your customers of the progress of the incident. You must not re-publish the information in any form except as a service update on your customer website.

Broadband Incident Report : ADSL :[CRANMORE]: MUX 301 : INCIDENT CANCELLED : Reference 105528 : Issue FINAL :

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
--------------------------------------------------------------

	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	105528		Issue :	FINAL
	Detected Date:	23/11/2016		Detected Time:	02:49
	Start Date:	23/11/2016		Start Time:	02:47
	Actual Clear Date:	23/11/2016		Actual Clear Time:	02:47
	Incident Headline:	ADSL :[CRANMORE]: MUX 301 : INCIDENT CANCELLED
	Incident Details:	Some of your Broadband End Users may have experienced a loss of Broadband Service.
	Closure Details:	Incident cancelled, due to a planned work. BT regrets any inconvenience this may have caused.
	Dialling Codes Affected:	01749
	Duration:	0 days 00 hours 00 minutes

--------------------------------------------------------------
This message concerns an on-going incident. We have tried to make sure that the information is accurate at the time of publication but it may quickly become out of date as the incident progresses. You may use the information only to advise your customers of the progress of the incident. You must not re-publish the information in any form except as a service update on your customer website.

Broadband Incident Report : ADSL :[CRANMORE]: MUX 301 : LOSS OF SERVICE : Reference 105528 : Issue 1 :

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
--------------------------------------------------------------

	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	105528		Issue :	1
	Detected Date:	23/11/2016		Detected Time:	02:49
	Start Date:	23/11/2016		Start Time:	02:47
	Anticipated Clear Date:	23/11/2016		Anticipated Clear Time:	06:49
	Next Update Date:	23/11/2016		Next Update Time:	03:49
	Incident Headline:	ADSL :[CRANMORE]: MUX 301 : LOSS OF SERVICE
	Incident Details:	Some of your Broadband End Users may have experienced a loss of Broadband Service. FOR A FULL LIST OF affected circuits, please LOG INTO BBCR, navigate TO THE MSO Fault Search report AND enter THE MSO reference NUMBER above. https://www.btwholesale.com/pages/static/Applications/Orders_and_Faults/Broadband_Customer_Reporting/index.htm
	Progress Details:	Initial diagnostics taking place.
	Dialling Codes Affected:	01749

--------------------------------------------------------------
This message concerns an on-going incident. We have tried to make sure that the information is accurate at the time of publication but it may quickly become out of date as the incident progresses. You may use the information only to advise your customers of the progress of the incident. You must not re-publish the information in any form except as a service update on your customer website.

Broadband Incident Report : ADSL :[NORTH RODE SERVICE CODE]: MUX 301 : LOSS OF SERVICE : Reference 105529 : Issue 1 :

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
--------------------------------------------------------------

	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	105529		Issue :	1
	Detected Date:	23/11/2016		Detected Time:	02:49
	Start Date:	23/11/2016		Start Time:	02:47
	Anticipated Clear Date:	23/11/2016		Anticipated Clear Time:	06:49
	Next Update Date:	23/11/2016		Next Update Time:	03:49
	Incident Headline:	ADSL :[NORTH RODE SERVICE CODE]: MUX 301 : LOSS OF SERVICE
	Incident Details:	Some of your Broadband End Users may have experienced a loss of Broadband Service. FOR A FULL LIST OF affected circuits, please LOG INTO BBCR, navigate TO THE MSO Fault Search report AND enter THE MSO reference NUMBER above. https://www.btwholesale.com/pages/static/Applications/Orders_and_Faults/Broadband_Customer_Reporting/index.htm
	Progress Details:	Initial diagnostics taking place.
	Dialling Codes Affected:	01260

--------------------------------------------------------------
This message concerns an on-going incident. We have tried to make sure that the information is accurate at the time of publication but it may quickly become out of date as the incident progresses. You may use the information only to advise your customers of the progress of the incident. You must not re-publish the information in any form except as a service update on your customer website.

Broadband Incident Report : ADSL :[STAINDROP]: MUX 301 : INCIDENT CANCELLED : Reference 105527 : Issue FINAL :

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
--------------------------------------------------------------

	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	105527		Issue :	FINAL
	Detected Date:	23/11/2016		Detected Time:	02:31
	Start Date:	23/11/2016		Start Time:	02:29
	Actual Clear Date:	23/11/2016		Actual Clear Time:	02:29
	Incident Headline:	ADSL :[STAINDROP]: MUX 301 : INCIDENT CANCELLED
	Incident Details:	Some of your Broadband services may have experienced a degraded service
	Closure Details:	Incident cancelled, due to a planned work. BT regrets any inconvenience this may have caused.
	Dialling Codes Affected:	01833
	Duration:	0 days 00 hours 00 minutes

--------------------------------------------------------------
This message concerns an on-going incident. We have tried to make sure that the information is accurate at the time of publication but it may quickly become out of date as the incident progresses. You may use the information only to advise your customers of the progress of the incident. You must not re-publish the information in any form except as a service update on your customer website.

Broadband Incident Report : ADSL :[STAINDROP]: MUX 301 : LOSS OF SERVICE : Reference 105527 : Issue 1 :

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
--------------------------------------------------------------

	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	105527		Issue :	1
	Detected Date:	23/11/2016		Detected Time:	02:31
	Start Date:	23/11/2016		Start Time:	02:29
	Anticipated Clear Date:	23/11/2016		Anticipated Clear Time:	06:31
	Next Update Date:	23/11/2016		Next Update Time:	03:31
	Incident Headline:	ADSL :[STAINDROP]: MUX 301 : LOSS OF SERVICE
	Incident Details:	Some of your Broadband End Users may have experienced a loss of Broadband Service. FOR A FULL LIST OF affected circuits, please LOG INTO BBCR, navigate TO THE MSO Fault Search report AND enter THE MSO reference NUMBER above. https://www.btwholesale.com/pages/static/Applications/Orders_and_Faults/Broadband_Customer_Reporting/index.htm
	Progress Details:	Initial diagnostics taking place.
	Dialling Codes Affected:	01833

--------------------------------------------------------------
This message concerns an on-going incident. We have tried to make sure that the information is accurate at the time of publication but it may quickly become out of date as the incident progresses. You may use the information only to advise your customers of the progress of the incident. You must not re-publish the information in any form except as a service update on your customer website.