Thursday, March 2, 2017

Broadband Incident Report : ADSL :[STOKE CLIMSLAND]: MUX 001 : LOSS OF SERVICE (CI) : Reference 12014 : Issue 2 :

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Incident Manager - Automatic Mailer.
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  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 12014   Issue : 2  
  Detected Date: 02/03/2017   Detected Time: 14:04  
  Start Date: 02/03/2017   Start Time: 13:54  
  Anticipated Clear Date: 02/03/2017   Anticipated Clear Time: 20:00  
  Next Update Date: 02/03/2017   Next Update Time: 20:00  
     
  Incident Headline: ADSL :[STOKE CLIMSLAND]: MUX 001 : LOSS OF SERVICE (CI)  
     
  Incident Details: At the moment some of your Broadband End Users may be experiencing a loss of Broadband service.


 
  Progress Details: Fault diagnosis is ongoing.  
  Dialling Codes Affected:
01579
 
     

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This message concerns an on-going incident. We have tried to make sure that the information is accurate at the time of publication but it may quickly become out of date as the incident progresses. You may use the information only to advise your customers of the progress of the incident. You must not re-publish the information in any form except as a service update on your customer website.

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