Broadband Incident Report : : 9 MUXES IN EXETER AREA : LOSS OF SERVICE : Reference 34266 : Issue 6 :

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Incident Manager - Automatic Mailer.
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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	34266		Issue :	6
	Detected Date:	23/06/2017		Detected Time:	13:41
	Start Date:	23/06/2017		Start Time:	13:41
	Anticipated Clear Date:	23/06/2017		Anticipated Clear Time:	23:00
	Next Update Date:	23/06/2017		Next Update Time:	20:30
	Incident Headline:	: 9 MUXES IN EXETER AREA : LOSS OF SERVICE
	Incident Details:	At the moment some of your Broadband End Users may be experiencing a loss of Broadband service.
	Progress Details:	The Precision test office has confirmed 3rd party damage to the cable while laying in new duct on Broad Cylst Road Pinhoe . A new cable is onsite and the team are pulling in 230 meters. Jointer are en-route to site ETA 20:30.
	Dialling Codes Affected:	01279 01398 01598 01643 01823 01984

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