Wednesday, June 28, 2017

Broadband Incident Report : : MULTIPLE MUXES IN WEST SCOTLAND : EMERGENCY PEW : Reference 35062 : Issue 2 :

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Incident Manager - Automatic Mailer.
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  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 35062   Issue : 2  
  Detected Date: 27/06/2017   Detected Time: 20:53  
  Start Date: 27/06/2017   Start Time: 20:53  
  Anticipated Clear Date: 28/06/2017   Anticipated Clear Time: 06:00  
  Next Update Date: 28/06/2017   Next Update Time: 06:00  
     
  Incident Headline: : MULTIPLE MUXES IN WEST SCOTLAND : EMERGENCY PEW  
     
  Incident Details: At the moment some of your Broadband End Users may be experiencing a loss of Broadband service.


 
  Progress Details: Work will begin soon. Customers will experience loss of service during the work.  
  Dialling Codes Affected:
01398 01436 01496 01499 01546
01583 01586 01866 01880 01887
 
     

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This message concerns an on-going incident. We have tried to make sure that the information is accurate at the time of publication but it may quickly become out of date as the incident progresses. You may use the information only to advise your customers of the progress of the incident. You must not re-publish the information in any form except as a service update on your customer website.

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